Never have a missed call again!
Get a Virtual Receptionist for
your Business today.

Get the best customer service for your clients and have all your Client Calls
answered with quality service by our Professional Agents.

BOOK A FREE CONSULTATION

Why hire a virtual receptionist?

Get Real-Person Support in Multiple Languages, Available 24×7, on a Local UAE Landline Number without having to hire any employees.

Virtual Receptionist Services in the UAE:

On-Call Support

Have clients’ queries answered and assist with any information they require. Not only that but they can filter the telemarketing calls and scam callers that waste your time while you can focus on doing work that is important.

Landline Phone Number

Every business gets a dedicated UAE landline phone number with O Square, thus establishing credibility and promoting accessibility for clients.

Round the Clock Availability

You can now answer global client calls 24×7 with a virtual receptionist or call agent by your side. All your calls will be answered by a professional receptionist who will speak as if they are from your office.

Multiple languages

Our team can offer up to 7 different languages to assist clients who are not able to speak in English to make sure no inquires are lost, while making them feel comfortable by speaking with them in their language.

Cost saving

Cut down heavily on hiring costs. Hiring a single employee can cost upwards of 5000 Dhs. to just get started, along with salaries, training, visa costs, insurance, etc. and that’s just for one. Have the benefit of having a dedicated customer service team starting from 500 Dhs.

Seem bigger than you are

When customers call you, they don’t know if you’re a startup with a small team or just a one-man army. Having a receptionist answering the phone speaking on your behalf will bring you at par with multi-national corporations.

Outsource your customer service duties to O Square today!

Top-Notch Services at O Square

Hire a Call Agent

Skip the bots with thoughtless answers. Instead, pick real humans trained to deliver thoughtful solutions to every customer query. Our Virtual Receptionist Services start at AED 500 per month only.

Set up your Contact Center

If you’re a growing business with a highly scalable model and need end-to-end contact center solutions, we can help you set it up in no time. Let your customers book appointments, make reservations, raise complaints, ask questions and provide feedback in just one call!

Gain a Customer Service Team

With O Square, you have your own team that works for you at a fraction of the cost. In addition, we can do much more than handle calls – we book appointments, keep track of meetings, resolve complaints and more! We are highly customizable to your requirements and can provide solutions that will make your workflow easier.

Personalized Greetings

Customers love it when businesses can personalize and customize their services. At O Square, we handle calls with a personalized message as per your business and make your business stand out from the competition.

Chat Support for website

Have chat-box services on your website to have your clients engaged and happy without having to call you. Unlike other chat boxes we have real people 24×7 greeting and assisting everyone’s queries within seconds of them sending a message.

24×7 Support

Don’t miss calls after office hours or at any time of the day. We have agents logged in 24 hours all 7 days a week even on public holidays. All calls are answered within 2 rings no matter what the time of the day is.

Outbound Services

We can even call your clients on your behalf, for lead qualification, marketing, to provide assistance, etc. It will even show your name on their phones when receiving a call.

What is a Virtual Receptionist?

Compared to the traditional receptionists who would sit in your office and handle calls, a Virtual Receptionist does the same job but without being in your office. A Virtual Receptionist is more professional, cost-effective and tech-savvy than your in-house receptionist.

A Virtual Receptionist will take messages and direct calls to the correct department. They answer questions according to your guidelines and give in depth customer service to your clients. Not only can they talk in multiple languages with global customers, ensure the best customer service with minimum wait time but also ensure you never miss any call!

They can schedule appointments and meetings and also create callback requests. We can use company email to build relationships with clients, and reply to their mails.

We can integrate into your existing CRMs if required to provide a seamless experience.

When do you need a Virtual Receptionist in the UAE?

Businesses that would do all their functions in-house are now looking at outsourcing specific roles and responsibilities to stay competitive and save costs. If your business is rapidly growing or you’re establishing a start-up, outsourcing your receptionist duties can help you save time and expenses in the long run.

Signs you need a Virtual Receptionist:

You’re using a private mobile number for your client calls
You spend a lot of time interacting with clients on call
You don’t have the manpower to answer increasing number of calls
Your clients are unhappy with the existing customer service
You receive a lot of marketing and spam calls.
You’re noticing a decrease in team productivity
You’re getting many inquiries related to the same questions or doubts
Your business is online, but you need a landline number
You’re a home business owner and want to grow your business without spending time on calls or letting your customers know it’s a home business.
You don’t want your startup to seem like a startup to your clients.
You haven’t found the right receptionist for your office
You need a trustworthy resource to handle important client calls
You have a low budget for a receptionist
You deal with international clients from different time zones and languages