We’ve built our credibility in UAE with our ability to go above and beyond with a team that truly believes in delivering value in every call. We’re not offering a commodity to our customers, but a service that’s designed to support your team towards better sales, support and success.
Our inbound services include a virtual receptionist who can manage calls and record them on your behalf, a customer service management team who runs the calls and a chat service that eases the process of bookings and appointments through a non-voice process.
Our outbound solutions offer lead qualifications and sales calling (making calls on behalf of your company), survey calls for new products, Omnichannel chat services and B2B mystery calling or shopping for existing call center companies. We can also integrate our chat services with your social media platforms and help customers reach us faster and easier.
At O Square, we work with leading clients in hospitality, IT, e-commerce, healthcare, finance, education, real estate and manufacturing and support their marketing and sales goals through our service offerings.