Stay Connected to your Customers
Avail our exclusive services and experience the difference in your business operations and customer support and engagements.
Call Centre
A Big Support for Small Business
We handle every contact with the dignity of service, courteousness of experts, and the touch of utmost professionalism which adds to great customer experience and improved customer loyalty for your small business.
Virtual Receptionist
Ideal for many Business Situations
A virtual receptionist is a real person, professionally trained in phone etiquette and customer service skills, who answers your phone for you. They answer calls in your company’s name, give out information, transfer callers, assess emergencies in accordance with your protocols, and take messages per your instructions. They function as a real, living telephone receptionist.
Custom Solutions
for E-Commerce Business
Accelerate the growth of your e-Commerce business with a scalable & low-cost solution to manage your growing customer base. We run effective call center services for e-commerce companies with all the necessary tools and state-of-the-art infrastructure that makes our services readily available anywhere, anytime.
Reliable Customer Support Service
for Financial institutions
We provide our Banking, Finance & Insurance clients with several contact options to choose from. These include Telephone, Live Chat, Email, and Social Media. Our response time is stunningly fast, irrespective of your chosen medium.
Sales Driven Services
For your Retail Business
We have built a high reputation in the areas of reliable call center services to the retail industry of all kinds, online or offline, B2B, B2C, C2C, or any other type of retail operation. At O-Square, we have the expertise to provide a performance-oriented solution to everyone.
Fast Response Time
for Healthcare
We offer a patient hotline, phone answering and live chat support for healthcare centres. We can also assist you in upgrading your digital media presence and help more patients reach you from across the globe.
Benefits of Choosing our Call Centre Services
Whether you’re an MNC, SMB or a start-up, you can leave customer satisfaction up to us! O-Square’s vision is to be an integral part of our client’s business. We believe this is an effective model to deliver differentiated service excellence. We aim to provide quality multi-channel support services to grow our client’s brand, deliver exceptional customer satisfaction and enhance your bottom line. We do this with our plethora of call centre services that are fast, efficient and proactive.
With our solutions, you will witness a noticeable cost reduction, improved call quality and query resolution, increased customer satisfaction and a competitive advantage that will help you boost your profitability.
