Never miss a call again!
Get a Virtual Receptionist for
your Business today.

Get the best customer service for your clients and have all your Client Calls
answered with quality service by our Professional Agents.
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Why hire a virtual receptionist?

Get Real-Person Support in Multiple Languages, Available 24×7, on a Local UAE Landline Number without having to hire any employees.

Virtual Receptionist Services in the UAE:

On-Call Support

On-Call Support

Have clients’ queries answered and assist with any information they require. Not only that but they can filter the telemarketing calls and scam callers that waste your time while you can focus on doing work that is important.

On-Call Support

Landline Phone Number

Every business gets a dedicated UAE landline phone number with O Square, thus establishing credibility and promoting accessibility for clients.

On-Call Support

Round the Clock Availability

You can now answer global client calls 24×7 with a virtual receptionist or call agent by your side. All your calls will be answered by a professional receptionist who will speak as if they are from your office.

Digital Success

Multiple languages

Our team can offer up to 7 different languages to assist clients who are not able to speak in English to make sure no inquires are lost, while making them feel comfortable by speaking with them in their language.

Result-Driven Marketing

Cost saving

Cut down heavily on hiring costs. Hiring a single employee can cost upwards of 5000 Dhs. to just get started, along with salaries, training, visa costs, insurance, etc. and that’s just for one. Have the benefit of having a dedicated customer service team starting from 500 Dhs.

Result-Driven Marketing

Seem bigger than you are

When customers call you, they don’t know if you’re a startup with a small team or just a one-man army. Having a receptionist answering the phone speaking on your behalf will bring you at par with multi-national corporations.

Outsource your customer service duties to O Square today!

Top-Notch Services at O Square

Hire a Call Agent

Skip the bots with thoughtless answers. Instead, pick real humans trained to deliver thoughtful solutions to every customer query. Our Virtual Receptionist Services start at AED 500 per month only.

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Hire a Call Agent

Set up your Contact Center

If you’re a growing business with a highly scalable model and need end-to-end contact center solutions, we can help you set it up in no time. Let your customers book appointments, make reservations, raise complaints, ask questions and provide feedback in just one call!

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Gain a Customer Service Team

With O Square, you have your own team that works for you at a fraction of the cost. In addition, we can do much more than handle calls – we book appointments, keep track of meetings, resolve complaints and more! We are highly customizable to your requirements and can provide solutions that will make your workflow easier.

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Hire a Call Agent

Personalized Greetings

Customers love it when businesses can personalize and customize their services. At O Square, we handle calls with a personalized message as per your business and make your business stand out from the competition.

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Chat Support for website

Have chat-box services on your website to have your clients engaged and happy without having to call you. Unlike other chat boxes we have real people 24×7 greeting and assisting everyone’s queries within seconds of them sending a message.

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24×7 Support

Don’t miss calls after office hours or at any time of the day. We have agents logged in 24 hours all 7 days a week even on public holidays. All calls are answered within 2 rings no matter what the time of the day is.

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Outbound Services

We can even call your clients on your behalf, for lead qualification, marketing, to provide assistance, etc. It will even show your name on their phones when receiving a call.

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What is a Virtual Receptionist?

Compared to the traditional receptionists who would sit in your office and handle calls, a Virtual Receptionist does the same job but without being in your office. A Virtual Receptionist is more professional, cost-effective and tech-savvy than your in-house receptionist.

A Virtual Receptionist will take messages and direct calls to the correct department. They answer questions according to your guidelines and give in depth customer service to your clients. Not only can they talk in multiple languages with global customers, ensure the best customer service with minimum wait time but also ensure you never miss any call!

They can schedule appointments and meetings and also create callback requests. We can use company email to build relationships with clients, and reply to their mails.

We can integrate into your existing CRMs if required to provide a seamless experience.

When do you need a Virtual Receptionist in the UAE?

Businesses that would do all their functions in-house are now looking at outsourcing specific roles and responsibilities to stay competitive and save costs. If your business is rapidly growing or you’re establishing a start-up, outsourcing your receptionist duties can help you save time and expenses in the long run.

Signs you need a Virtual Receptionist:

  • You’re using a private mobile number for your client calls

  • You spend a lot of time interacting with clients on call
  • You don’t have the manpower to answer increasing number of calls
  • Your clients are unhappy with the existing customer service
  • You receive a lot of marketing and spam calls.
  • You’re noticing a decrease in team productivity
  • You’re getting many inquiries related to the same questions or doubts
  • Your business is online, but you need a landline number
  • You’re a home business owner and want to grow your business without spending time on calls or letting your customers know it’s a home business.
  • You don’t want your startup to seem like a startup to your clients.
  • You haven’t found the right receptionist for your office
  • You need a trustworthy resource to handle important client calls
  • You have a low budget for a receptionist
  • You deal with international clients from different time zones and languages

What are the Benefits of Hiring a Virtual Receptionist?

What are the Benefits of Hiring a Virtual Receptionist?
You can be assured that a virtual receptionist is always available to handle all your sales calls and none of the important business calls ever go unanswered.
If you’re struggling with customer satisfaction, hiring a virtual receptionist in the UAE will boost your customer service levels and offer professional support at all times.
When an outsourced company handles incoming calls, your team can focus on core business areas, helping you boost productivity and profits.

With a Virtual Receptionist, you can get exceptional solutions at a cost-effective price. Plus, you save the time of hiring and training an in-house receptionist or having to hire an entire customer service team.

A professional Virtual Receptionist answers calls in a crisp and friendly manner, projecting a trustworthy and professional brand image. It will help in keeping your customers loyal in the long run.

Virtual Receptionist Features at O Square:

  • Live Call Answering Services

  • Outbound and Inbound Calls

  • 24×7 support for calls and chats

  • Appointment Booking & Reminder Solutions

  • Fully Personalized & Customized Service

  • Voicemail Messages with Email Notifications

  • Advanced Call Screening & Call Handling

  • Free Local UAE Phone Number

  • Best Customer Service

  • Resolution of Inquiries and Complaints

What our Clients Say

Testimonial One

Ability proceeds from a fusion of skills, knowledge, understanding and imagination, consolidated by experience.

Luis Desalvo, CREO TECH
Testimonial Two

Beauty is when you can appreciate yourself. When you love yourself, that’s when you’re most beautiful.

Shelia McCourtney, ARCHITECT

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