Unlike an in-house receptionist who sits in your office and answers calls all day, our virtual receptionists or call agents to work from our offices but efficiently handle all your calls. They direct callers, provide information and respond to business enquiries. As a result, customers experience minimum wait time, IVR support, and exceptional service. For businesses, this translates into loyal customers and higher savings.
Rent a Virtual Receptionist at just AED 500 per month.
Boost Customer Satisfaction & Reduce Operational Costs.
Answer all client calls with a personalized greeting on a local UAE landline number with O-Square. Our Call Agents are real people with multi-lingual abilities and exceptional communication skills. They handle all your customer queries with the utmost professionalism and end-to-end reporting.
Key Features of our Virtual Receptionist:
Handles Every Call
Never miss a sales call again with our Virtual Receptionist services in the UAE. Get all your calls answered without having to pause your workflow or divert your focus from your business. Let our Virtual Receptionists manage the live call answering every day, round the clock!
Get all your client calls answered without having to pause your workflow with our Virtual Receptionists.
Handles Every Call
Never miss a sales call again with our Virtual Receptionist services in the UAE. Get all your calls answered without having to pause your workflow or divert your focus from your business. Let our Virtual Receptionists manage the live call answering every day, round the clock!
Get all your client calls answered without having to pause your workflow with our Virtual Receptionists.
Amplifies Customer Satisfaction
With a personalized greeting and faster query resolution, our Virtual Receptionists make your business stand out against the competition and deliver high customer satisfaction and delight. Our agents are real people with multi-lingual abilities and exceptional communication skills. They handle all your customer queries with the utmost professionalism and end-to-end reporting.
Schedules Appointments & Sets Reminders
Our solutions include advanced tools and scheduling services so that you are free to focus on your business while our call agents make outbound calls and set appointments and reminders. We also offer automated reminder services for your customers or teams so that you never have to deal with missed appointments and lost time.
Schedules Appointments & Sets Reminders
Our solutions include advanced tools and scheduling services so that you are free to focus on your business while our call agents make outbound calls and set appointments and reminders. We also offer automated reminder services for your customers or teams so that you never have to deal with missed appointments and lost time.
Boosts Productivity & Profitability
With a Virtual Receptionist, you have the opportunity to grow your business to its full capacity. You can boost productivity for your team, improve daily efficiency, enhance time management at work and reduce your operational costs with the help of our call center services. We help you increase your revenue, retain your clients and increase your customer base, too.
Minimizes Miscommunication
Our highly trained and skilled Virtual Receptionists answer all your calls and divert them to the right people. You get the exact details from your clients without any miscommunication or lack of communication. We handle the perfect message talking services or live transfers within a few seconds to ensure speed and efficiency are always at the core.
Minimizes Miscommunication
Our highly trained and skilled Virtual Receptionists answer all your calls and divert them to the right people. You get the exact details from your clients without any miscommunication or lack of communication. We handle the perfect message talking services or live transfers within a few seconds to ensure speed and efficiency are always at the core.
Offers an Extension of your Business
Our Virtual Receptionists make you look great! Your customers will never know that they aren’t talking to your staff in the office. Plus, we handle all kinds of calls – clients, corporate and even job seekers and marketing calls. You can choose O-Square for your outbound calls and experience the difference in your business.
Saves Time & Effort
Stop wasting time answering all those marketing and cold calls from companies trying to sell you something. We will sort them out so that you can decide at your ease if you want them or not. Get an instant notification from our team and call them back at your convenience.
Saves Time & Effort
Stop wasting time answering all those marketing and cold calls from companies trying to sell you something. We will sort them out so that you can decide at your ease if you want them or not. Get an instant notification from our team and call them back at your convenience.
What are the Signs that You Need a Virtual Receptionist?
If your business is scaling rapidly and you can’t handle the growing number of calls, time to outsource our call agents. Similarly, choose our solutions if you are:
- Using a private number for customers
- Noticing a dip in productivity from your team
- Handling international clients
- Managing a business on a low budget
- Getting many enquiries every day
- Finding it challenging to rent an excellent in-house receptionist
Benefits of Outsourcing your Receptionist Services
With a call agent, you can be assured of a better customer experience and gain that competitive edge. When a real person answers the call and spends quality time resolving your customers’ queries, it boosts your brand value. Other benefits include
-
Cost-effective solution
- 24×7 Availability
- Time to Focus on your Business
- Stress-free Operations with Minimum Training Efforts
- New Leads Convert Faster
- Connect with Global Customers in Native Languages
Help your Business Thrive with O-Square.
Our Call Agents are ready to handle even the most challenging customers with a smile. So, book your Virtual Receptionist at only AED 500 per month and experience the difference.
The benefits of a virtual office service in the UAE are multiple:
It can be more cost-effective than renting a physical office space, as you only pay for the services you need. You can work from anywhere, and still maintain a professional presence in the UAE.Get Virtual Office Service in UAE
A virtual office service in the United Arab Emirates (UAE) typically provides businesses with a prestigious mailing address and phone number in a specific location, without the need for a physical office space.
Frequently Asked Questions
A virtual receptionist is a type of virtual assistant who handles phone calls and other communications on behalf of a business or organization. They can answer frequently asked questions, take messages, schedule appointments, and route calls to the appropriate person or department. They may also handle other administrative tasks, such as email management and social media management. Virtual receptionists typically work remotely and communicate with clients and customers via phone, email, or online chat.
A virtual assistant (VA) can help with reception by answering and directing incoming phone calls, scheduling and confirming appointments, greeting and directing visitors, managing and responding to email and other electronic communications, managing and updating contact lists and databases, and performing other administrative tasks as needed. They can also handle the follow-up of leads and customer inquiries, as well as keeping track of the customer interactions. They can also help with scheduling and coordinating meetings, conference calls, and other events. Additionally, a VA can help with general office management tasks such as ordering supplies, making travel arrangements, and managing expenses. They can also help with simple customer service tasks such as answering frequently asked questions, providing product or service information, and handling customer complaints or concerns.
There are many benefits to using a virtual assistant, including:
Cost savings: Hiring a virtual assistant can be less expensive than hiring a full-time employee, as you only pay for the time and services you need.
Flexibility: Virtual assistants can work from anywhere and can often accommodate varying work schedules and time zones.
Scalability: As your business needs change, you can easily adjust the number of hours or services you need from a virtual assistant.
Specialized skills: Virtual assistants often have specialized skills and can provide expert level support in specific areas such as marketing, social media management, and web development.
Increased productivity: By outsourcing routine tasks to a virtual assistant, you can free up your time to focus on more important and revenue-generating activities.
Continuity of service: A virtual assistant can provide continuity of service, even if an employee leaves or is unavailable, which can be beneficial for small businesses.
No additional costs: You don’t have to pay for additional expenses such as office space, equipment, or benefits for a virtual assistant.
Access to a global pool of talent: You can find virtual assistants from all over the world, which allows you to access a diverse pool of talents and skills.
The cost of a virtual receptionist can vary depending on the company or service you use, as well as the specific services you require. Some virtual receptionist services charge a flat rate per month, while others charge on an hourly or per-minute basis.
On average, a virtual receptionist service can cost anywhere from $50 to $300 or more per month, depending on the level of service and number of hours required. Some virtual receptionist services offer basic packages that include answering calls and taking messages for as little as $10 to $50 per month, while others offer more advanced packages that include appointment scheduling, email management, and other additional services for $100 to $300 or more per month.
Additionally, some virtual receptionist services charge extra for additional services such as call forwarding, voicemail, call patching, and more. Some also offer customized pricing plans based on your business needs, it’s important to do research and compare different virtual receptionist services to find the one that best fits your budget and needs.
There are many business benefits to using virtual assistants, including:
Increased productivity: Virtual assistants can handle routine and administrative tasks, allowing business owners and employees to focus on more important and revenue-generating activities.
Cost savings: Virtual assistants can be less expensive than hiring full-time employees, as you only pay for the time and services you need.
Flexibility: Virtual assistants can work from anywhere and can often accommodate varying work schedules and time zones.
Scalability: As your business needs change, you can easily adjust the number of hours or services you need from a virtual assistant.
Specialized skills: Virtual assistants often have specialized skills and can provide expert level support in specific areas such as marketing, social media management, and web development.
Continuity of service: A virtual assistant can provide continuity of service, even if an employee leaves or is unavailable, which can be beneficial for small businesses.
No additional costs: You don’t have to pay for additional expenses such as office space, equipment, or benefits for a virtual assistant.
Access to a global pool of talent: You can find virtual assistants from all over the world, which allows you to access a diverse pool of talents and skills.
Increased efficiency: Virtual assistants can help you streamline your business operations and improve workflow by automating repetitive tasks and managing your schedule.
Better customer service: Virtual assistants can help you provide better customer service by responding promptly to customer inquiries, managing customer databases and handling customer complaints or concerns.
